We love our customers, so we take pride in solving any issue you might have. We created this page so you can contact us if you have any questions regarding our products, problems making a purchase, you have a suggestion, or if you just want to comment on our site.

Many of your questions, like shipping returns and availability can be answered by browsing our help pages.

You can also reach us via email at genus@treadmillrepairservice.com, or just fill out the form below.

You can also reach us via telephone by calling our customer support line at 866-278-3014, or just Genus directly at 862-273-9995.